Privacy Policy

The Pratap Co-Op. Bank Ltd.

1. Introduction

The Pratap Co-Op. Bank Ltd. (“the Bank”) is strongly committed to protecting the privacy and confidentiality of personal information of its customers. This Privacy Policy explains how customer information is collected, used, protected, and shared while using our website or online services.

2. Collection of Information

During usage of this website or availing products and services through online application forms and questionnaires, the Bank may collect personal and confidential information of its customers as required for service delivery.

3. Data Security

The Bank endeavors to safeguard customer information and uses 256-bit encryption for secure transmission of data, which is the maximum level of encryption currently permitted in India.

Customers are advised to choose strong passwords using a combination of alphabets, numbers, and special characters and must not share their passwords with anyone.

4. Disclosure of Information

The Bank shall not disclose customer information except when required to:

  • Comply with legal or regulatory requirements
  • Protect the Bank’s rights, interests, or property
  • Enforce terms and conditions of services
  • Protect the interests of customers or other stakeholders

5. Sharing with Third Parties

Customers authorize the Bank to share information with banks, financial institutions, credit bureaus, regulatory bodies, or clearing networks as required by law, customary banking practices, credit reporting, risk management, or verification purposes.

6. Website Content Disclaimer

The content available on this website is provided for general information purposes only. The Bank assumes no responsibility for any errors, omissions, or inaccuracies and reserves the right to modify content at any time.

No part of this website content may be reproduced or displayed without prior written permission from the Bank.

7. Use of Information

Customer information is collected and used strictly on a need-to-know basis for providing better services, communication regarding services, or resolving issues related to such services.