Policies & Code

Download official policies and codes of the bank

Customer Service Policy Deposit Policy (2024-25) Deposit Policy – Revision 2024 Gold Loan Policy (2024-25) Gold Loan Policy (2025-26) Loan Policy (2024-25) Safe Deposit Locker SOP Recovery Policy Safe Deposit Locker Policy Whistleblower Policy (2024-25) Integrated Ombudsman Scheme Code of Bank’s Commitment to Customers Review On Privacy Policy 2025-2026